Returns & Exchanges

At LPGJets, we want you to be completely satisfied with your home heating and cooking components. If your product is not the perfect fit, we offer a 30-day return window for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the specific SKU of the LPG jet or conversion kit you wish to return.

• 2.
  Prepare the Package

  Securely pack the unused components in their original box to prevent damage during transit, ensuring all seals remain intact.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the parts for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.